FAQ
Shipping, Returns & Exchanges
How do I make a return?
To initiate a return, please contact us at webshop@houseofgravity.com. Once we receive your request, we will send you a return label (please note, this is valid for EU orders only).
Please be aware that, depending on the destination, a return shipping fee may be deducted from your refund.
How do I return an item bought from the brand store?
You can return items in person at our House of Gravity brand store within 14 days of purchase.
What's the (return) shipping fee for my country?
Netherlands - €4.99
Belgium & Germany - €7.99
Rest of Europe (EU-countries) - €14.99
Rest of the world (& NON-EU Countries) - €39.99
Why do we charge return costs?
The return rate in the fashion industry can be as high of 50% or higher. Returning packages has a major impact on the environment. At House of Gravity, we aim to mini mize this impact as much as possible.
I’ve received the wrong item, what can I do?
We strive to ensure a seamless ordering process for all our customers. However, in the rare event that you receive an incorrect item, please contact us at webshop@houseofgravity.com. We will provide you with a return label and further instructions to resolve the issue promptly.
Quality & Size
How do I know which size to order?
You can find our full size guide online here.If you're unsure, remember that you're always welcome to try the items on in our brand store.
Sizing & Fit Guide
At House of Gravity, our collections are designed for versatility and a perfect fit for every body type. You can easily check on the product page whether an item belongs to our Active or City collection, ensuring the right piece for any occasion.
Activewear fabric
For the best results, it's crucial to choose the correct size. Our activewear is designed to fit snugly, especially with our tank tops and crop tops featuring built-in bras. While these pieces may appear smaller and feel tight when you first put them on, this is intentional to achieve the perfect shaping effect. Allow yourself a couple of minutes after wearing our sports bras or leggings, and you’ll notice that the initial snugness fades, and the fabric begins to feel wonderfully soft and flexible on your skin. This precise fit ensures you get the full benefits of our shaping technology, so we always recommend staying true to your size for optimal performance.
Leggings - Extra Length, Ultimate Flexibility Our leggings and pants are designed with extra length, making them ideal for those with longer legs. If you're on the taller side, you’ll appreciate the extended fit that ensures full coverage and comfort. However, if you're shorter, there's no need to worry – the extra length won’t be an issue. Thanks to our signature 2-way stretch fabric, the leggings adapt smoothly to your body, ensuring a perfect fit without excess bunching or visible fabric. The stretch allows for a sleek look on all body types, no matter your height.
Activewear Crop Tops, Tank Tops & Tee - Our activewear tops are designed with extra length, giving you the freedom to style them exactly how you like. You can tuck them neatly into your leggings for a sleek, streamlined look, fold them up for a cropped effect, or wear them over your leggings for a more relaxed, casual vibe.
Our tank tops and crop tops with built-in bras - designed to accommodate cup sizes ranging from A to DD. If your cup size is larger than C, we recommend sizing up for the crop tops with built-in bras to ensure the most comfortable and supportive fit.
Active Jackets - feature extended sleeve lengths, giving you the option to style the sleeves according to your personal preference. Whether you want to keep the sleeves fully extended for extra coverage or adjust them for a more casual look, our jackets are designed to adapt to your needs
Daywear – Luxurious Comfort with a Touch of Elegance
Our daywear collection is crafted from the finest organic cotton, blended with a touch of recycled polyamide for enhanced durability and easy care. This unique fabric combination ensures a soft, luxurious feel, while maintaining breathability and flexibility. The addition of recycled polyamide helps the fabric retain its shape and beauty, even after multiple washes, making it both eco-friendly and low-maintenance.
One of the standout features of our daywear fabric is that it doesn’t require ironing after washing, allowing you to enjoy a polished, wrinkle-free look with minimal effort. Whether you're dressing for the office, a casual outing, or a relaxed weekend, our daywear pieces offer timeless style and comfort that lasts all day.
Trousers & Slim-Fit Chinos - These are designed with a longer inseam for a more tailored look. If you need them shortened, they can easily be hemmed by a tailor without losing their shape or style.The fit remains flattering and secure, making them easy to style for a polished, casual look.
Sweaters, Jackets & Tops - Our daywear collection, including sweaters, jackets, and tops, also boasts longer lengths, ensuring you can style them with ease. Whether you prefer to tuck them into your leggings or trousers for a polished look, or wear them loose and layered, these pieces give you the freedom to express your style. The sleeves are also cut longer, so you can wear them as-is for a cozy feel or adjust them to your liking.
Find Your Perfect Fit
For the best fit, we recommend choosing your true size. Our designs are meant to enhance your natural shape, providing comfort and flexibility while looking chic. If you have any questions about sizing or length adjustments, feel free to contact us – we're here to help!
What quality can I expect from HG products?
Our high-end activewear is designed with both performance and longevity in mind. We blend innovative techniques with premium materials to create pieces that are not only stylish but built to last. Each item is crafted to withstand both your workouts and everyday wear, offering timeless designs that go beyond trends. With proper care, we expect our activewear to remain a staple in your wardrobe for years to come.
How should I care for my garment?
WASH YOUR GARMENT WITH LOVE AND KINDNESS TO ENJOY WEARING IT FOR A LONG TIME.
Machine wash 30 degrees, wash separately, do not tumble dry.
EXTRA INSTRUCTIONS FOR MULTI-COLOR ACTIVEWEAR ITEMS:
- WASH SEPARATELY OR WITH WHITE
- AVOID WASHING WITH DARK COLORS
- MACHINE WASH AT 30 DEGREES
Fabrics
What fabrics do you use for activewear?
Discover the Science Behind Our Signature Activewear fabric:
At HOUSE OF GRAVITY, we’ve developed a unique fabric that blends innovation with luxury to elevate your activewear experience. Our signature fabric is designed with advanced features that provide both performance and comfort, ensuring you feel confident and supported through every move.
Crafted from our high-quality signature fabric, our activewear offers exceptional durability and an ultra-light feel. Signature Fabric Features: Shape Control | UV Protection | Dry-Tech | Two-way stretch | Non-see-through | Lightweight & Breathable | Thermal Protection | Soft & Brushed | EUKO-TEX 100 tested | 70% Nylon, 30% Spandex.
Experience the perfect balance of performance and comfort with HOUSE OF GRAVITYs signature fabric.
What can you expect from House of Gravity Signature Activewear Fabric:
Shape Control
Our fabric sculpts and lifts, giving you a toned look. For the best effect, it's important to choose the right size. Our tank tops and crop tops with built-in bras may feel snug at first, but this is intentional. After wearing for a couple of minutes, the fabric softens and adapts to your body, offering perfect comfort and support.
Key Features
· UV Protection & Quick Dry: Stay protected and dry, even during intense workouts.
· Non-See-Through, Lightweight & Breathable: Move with confidence and comfort.
· Temperature-Regulating: Cool in heat, warm in cold.
· Ultra-Soft Feel: Luxuriously soft against your skin.
Experience the perfect balance of performance and comfort with HOUSE OF GRAVITYs signature fabric.
What fabrics do you use for daywear?
Discover the Science Behind Our Signature Daywear fabric (City Collection) :
Our daywear fabric is made from the finest organic cotton, blended with a touch of recycled polyamide for enhanced durability and easy care. This unique fabric combination ensures a soft, luxurious feel, while maintaining breathability and flexibility. The addition of recycled polyamide helps the fabric retain its shape and beauty, even after multiple washes, making it both eco-friendly and low-maintenance.
One of the standout features of our daywear fabric is that it doesn’t require ironing after washing, allowing you to enjoy a polished, wrinkle-free look with minimal effort. Whether you're dressing for the office, a casual outing, or a relaxed weekend, our daywear pieces offer timeless style and comfort that lasts all day.
Gift Cards
Can I buy a gift card online?
Currently gift cards can only be bought online. If you have any further questions about our gift cards, please contact us at webshop@houseofgravity.com.
Get in touch
Have questions about your order, or a general enquiry?